Most people looking for a bespoke jeweller start by searching for one nearby, which is a reasonable instinct and, for this kind of work, mostly the wrong constraint. A commission is decided in conversation, in drawings and in a model you approve before anything is cast. None of that needs you and the designer in the same postcode.
The process
How a remote commission works
The first conversation happens by video call, and nothing is charged for it. We talk about what the piece is for, who it is for, and any date you are working towards, and you leave with an honest starting figure. A hand sketch follows once the brief is clear.
From there you see the design as renders of the finished model: turned, seen from every angle, at true proportion against the stone rather than flattered by a camera. If you would rather hold the shape before committing, a resin prototype is printed and posted to you. That is the last point at which proportion, spacing or scale can change, and changing them there costs almost nothing compared with changing them after casting.
Ring sizing is the one thing that genuinely benefits from being in a room, and it is also the easiest to solve remotely: a sizing gauge is posted out, and the size is confirmed before anything goes into production.
Plainly
There are no branches
There are no branches. There is one studio, in Birmingham’s Jewellery Quarter, and a video call. Clients commission from Glasgow, Manchester, Leeds, Edinburgh, Liverpool, Cambridge, York, Kent and London the same way, and none of those cities has a Silux showroom in it.
What you give up by not walking in is the ability to try on a finished piece that was made for somebody else. What you get instead is the person who will design your piece, for the whole of it, rather than a salesperson relaying your brief to a workshop you never speak to.
Frequently asked
What does "bespoke jeweller" actually mean?
In its strict sense, bespoke means a piece designed from nothing, for you specifically, rather than an existing design remade in a different metal or stone. The looser sense, used across most of the trade, covers both. Worth asking anyone you approach which they mean, because the two involve very different amounts of design work and should not cost the same.
Can I commission a piece if I am not near Birmingham?
Yes, and most commissions run this way. The conversation is by video call, designs are shared as renders you can examine at true proportion, a resin prototype can be posted if you want to hold the shape first, and a sizing gauge is sent before production. Commissions run across the United Kingdom and into Europe.
Do you have a showroom in my city?
No. There is one studio, in Birmingham’s Jewellery Quarter, and it works by appointment rather than as a shop. If you would like to come, you are very welcome and the address comes with the appointment. If you would rather not travel, nothing about the commission changes.
How is the finished piece delivered?
Fully insured, tracked and requiring a signature. UK delivery is included in the price of each piece. For delivery outside the United Kingdom, get in touch before ordering so the method and cover can be confirmed for your destination.
Is it more expensive to commission remotely?
No. The price is made of the metal by weight, the centre stone, the design and modelling work, and the making, setting and hallmarking. Where you happen to live does not appear in that list, and UK delivery is already included.
Start the conversation.
A commission begins with a conversation, not a decision. Book a free design session by video call and leave with honest numbers, whether or not you go further.
Book a free design session